Privacy Policy

1. Introduction

Tara Grains Private Limited (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal and commercial data you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard information when you visit our website (taragrains.in), submit inquiries, or engage in commercial transactions with us.

2. Information We Collect

We collect information that you directly provide when filling out forms, submitting bulk quote inquiries, or contacting our team:

• Contact & Identification Data: Full name, corporate email address, contact phone numbers, job title, and company name.
• Commercial & Order Details: Business type (e.g., commercial bakery, distributor, retail supermarket, institutional caterer), requested flour specifications, pack size preferences, order volume estimates, and delivery destination.
• Technical & Usage Information: IP address, browser type, operating system, referring URL, pages visited, and timestamps collected via standard analytics to improve web performance.

3. How We Use Your Information

We process your data for legitimate commercial and business purposes:

• To provide wholesale product quotations, custom milling specifications, and sample testing kits.
• To process, fulfill, and track bulk and retail flour shipments from our Sangareddy manufacturing facility.
• To answer customer service requests, technical queries regarding gluten and ash content, and plant visit bookings.
• To comply with legal, tax, and food regulatory obligations under the Food Safety and Standards Authority of India (FSSAI) and applicable law.

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information to third parties. We may share necessary details solely with:

• Logistics & Freight Partners: Authorized transport contractors to deliver bulk shipments to your facility or warehouse.
• Professional Advisors: Auditors, legal counsel, and banking partners strictly on a need-to-know basis.
• Statutory Authorities: Government or regulatory bodies when mandated by Indian laws or court orders.

5. Data Security & Retention

We implement industry-standard technical and organizational security controls to protect your information against unauthorized access, loss, alteration, or misuse. Information is retained only as long as necessary to fulfill commercial contracts, address warranty queries, and adhere to statutory recordkeeping requirements under Indian law.

6. Your Rights

You have the right to request access to the information we hold about you, request corrections to incomplete or inaccurate data, or request the deletion of your inquiry data where legally permissible. To exercise these rights, please contact our administrative office using the contact details below.

7. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us: